Community Programs
Acquired brain injury &
high complex needs specialist services provider
What are Community Programs?
Community programs are part of the Home and Community Care (HACC) initiative, designed to support individuals who may face barriers to engaging with their community. Unlike traditional Planned Activity Groups, these programmes are entirely community-based, offering opportunities for participants to take part in activities they might not access independently.
The focus is on building confidence, fostering social connections, and promoting active participation through activities like group BBQs, visits to local attractions, outdoor walks, gym programs, and more. These programs empower individuals to feel included, supported, and engaged in their community.
Community Programs at arbias
At arbias, Community Programs are designed specifically for individuals living in Supported Residential Services (SRSs) and are available to those under the age of 65. These programs provide opportunities for people to reconnect with their community, try new activities, and build independence all in a supportive and welcoming environment.
The program follows a person-centred approach in line with the HACC Active Service Model (ASM). This means participants are involved in planning their activities, making choices about what matters to them, and working toward their personal goals. Activities are tailored to be meaningful and engaging, helping individuals feel included and valued.
Key features of our Community Programs include:
- Encouraging active participation in community-based activities.
- Creating individual plans that reflect each participant’s interests and goals.
- Consulting regularly with SRS Managers to gather feedback and improve services.
- Offering a variety of activities to suit different needs and preferences.
These programs aim to build confidence, independence, and a sense of belonging for participants. By taking part in these activities, individuals have the chance to grow their social networks, explore new opportunities, and feel more connected to their community.
At arbias, our goal is to help participants feel supported, empowered, and capable of taking an active role in shaping their lives.
How can we help
️Identifying suitable community activities
We work with participants to explore and identify activities or groups that align with their interests, ensuring they feel comfortable and engaged.
️Facilitating access to programs
Our team assists participants in joining community programs, handling logistics, and making sure they have everything needed to participate smoothly.
️Coordinating with SRS facilities
We maintain strong relationships with Supported Residential Services (SRS) to ensure seamless communication and collaboration for participants.
️Monitoring and evaluating progress
We regularly review participants involvement to track their progress, adjust activities if needed, and ensure their goals are being met effectively.
️Encouraging consistent participation
Our team motivates and encourages participants to engage regularly, helping them build routines and sustain connections within their community.
Providing ongoing support
We offer continuous guidance and assistance during activities, ensuring participants feel supported and confident as they engage with others.
Our Approach
Building trust and relationships
We believe trust is the foundation of great support. Our team works to build strong, genuine relationships with every participant, ensuring they feel valued and understood.
Understanding individual needs
Everyone is unique, and we take the time to truly understand what matters most to each person their interests, goals, and dreams so we can provide the right support.
Encouraging inclusion
Feeling included is life-changing. We make sure every participant feels welcomed, accepted, and part of something bigger, helping them find joy in connecting with others.
Empathy and respect
We treat every individual with kindness and respect, always listening and ensuring they feel heard and supported in a way that matters to them.
Fostering confidence
Helping participants believe in themselves is at the heart of what we do. We encourage them to try new things, step into the community, and grow their independence.
Consistency and reliability
Support you can count on. We are always there when participants need us, providing consistent care and creating an environment where they feel safe and supported.
step by step guide on
How to get support
Step 1
Contact us
The first step is to get in touch with us. Whether you’re a client, family member, or SRS manager, we’ll discuss the kind of support needed, the scope of the service, and how the programme can help the client feel more connected and confident.
Step 2
Assessment
Our team takes the time to understand the client’s needs and goals. We work closely with SRS managers and staff to gather insights, conduct a risk assessment, and identify the client’s interests. This step ensures we can provide the right opportunities that are both meaningful and safe.
Step 3
Planning activities
Activities are carefully planned based on the client’s goals and preferences. These plans are shared with the client and their SRS so everyone knows what to expect, creating a sense of clarity and excitement.
Step 4
Begin the service
With everything in place, the service begins according to the agreed roster. This is where participants can start exploring new opportunities, connecting with others, and feeling part of their community.
Our People
We take pride in what we do and the care we bring to every person we support. Hear from our clients on how we try to make a difference.
the deep band
Community Programs clients with arbias
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Feedback & Complaints
We uphold the highest standards through regular audits and strict compliance with industry regulations. If you have any concerns or feedback, please reach out we’re committed to listening, improving, and ensuring the best possible support.
Frequently Asked Questions
Please find answers to some of the most common questions. If you still need help, we’re just a message away.
We organise group BBQs, local outings, nature walks, and other customised activities that help participants connect and build confidence.
Community Programs at arbias are part of the Home and Community Care (HACC) initiative. Most services are funded, though there may be small costs for things like outings or public transport. We’ll let you know upfront if any costs apply.
Each participant is involved in planning their own activities. We tailor the program based on personal goals and interests, following the HACC Active Service Model.