Corporate & Governance
Our Board
Our board are amazing as individuals and as a group, they are not remunerated for the contributions as Directors all year every year and they provide very diverse great wisdoms to the CEO and ultimately our clients and staff. The are eight seats that are filled by people with the following backgrounds: Clinical Neuropsychology, Legal, Accountancy, Business, Government, Justice, and our 1st Nations seat. The Board are responsible for setting the culture, agency wellbeing, overseeing Risk (management) including solvency, quality accreditation, and certification, and compliance with our regulatory environment (legislation, industrial Awards, service agreements, our own Constitution, policy framework and stakeholder satisfaction (Client and employee) all via the role of Chief Executive Officer.
Within this skills matrix which guides recruitment to the Board, gender, cultural balance and experience is carefully considered.
The Constitutional arrangement for arbias as a not-for-profit agency is the Directors are the Members, and the Members are the Directors.
The Board meets monthly outside business hours as does the Finance, Risk, Audit committee.
The CEO meets with the Chair several times per month outside Board meetings to cover off on matters that ensure transparency but may not be matters requiring full Board attention
A Message from the Chair
I have been involved in some way or another with arbias since it’s inception including assisting to set up the organisation in 1990-92, then as a Board member since 1992. Arbias started off working with and supporting individuals with alcohol related brain injury, but over the years has expanded to support individuals with an acquired brain injury from any source, as well as expanding the services and supports it offers.
I have remained involved with arbias over the years because it is an amazing organisation with dedicated, supportive and compassionate staff, who go out of their way to provide the best services and support possible for vulnerable people. It has not always been easy, but the skills and dedication of staff mean that every issue is faced head on with the best possible outcome being the goal.
I have also had amazing Board members over the years, especially during my time as Chairperson. They come from a variety of backgrounds and are all very dedicated to improving the lives of people with an acquired brain injury. They do it for love (no payment), so you know that someone who puts there hand up and doesn’t expect anything in return is working for the common good.
Mr Martin Jackson
Chair
A Message from the CEO
In my experience, it’s important to stay grounded in the belief of why we do what we do regardless of our individual roles. This clarity helps guide our decisions and actions and allows us to manage both conscious and unconscious bias. The latter can be harder to get right, but with intention, it’s achievable.
This mindset also helps us navigate the ongoing challenge of balancing social justice with business modelling. While these forces can sometimes feel at odds, maintaining this balance is essential to serve all stakeholders well.
At every level, arbias continues to prioritise the vulnerable individuals we support while also maintaining solvency and financial strength. And I’d suggest, in that order. This approach has guided us for many years, with around 85% of our resources directed to client care and support, and the rest dedicated to good governance and staff support. Less is more at the top of our structure.
In addition, we’ll continue to invest in and strengthen our people—across frontline services, admin, corporate support, and our Board—extending on the work we’ve built over the past year. Because it’s the why behind your work that makes the real difference.
In August 2025, I’ll mark 20 years as CEO of arbias—and proudly so. Even on challenging days, I look forward to what lies ahead. Why? Because of the dedication and incredible service our staff and partners bring to the lives of those we support.
John Eyre
Chief Executive Oficer
Our Executive Leaders
Over the years I have worked here, I have seen how arbias embodies evidence based and person-centred practice in our day-to-day interactions with clients and our drive to assist them to achieve desired outcomes. Arbias and my role within the organisation matter so much to me as our mission and values align with my values and goal to assist people with an ABI to achieve their goals and make a positive difference to their lives and ‘make it happen’ through prevention, education, intervention, treatment, and community safety, to name a few. I lead a stand-out team of neuropsychologists that put this into practice every day. I’m a strong advocate of servant leadership, a leadership style in which the goal of the leader is to serve, with the mind set of ‘what can I do to help you do your job better.
Dr Melissa Slayo
Senior Clinical Neuropsychologist, Manager NPAIS Neuropsychological Assessment & Intervention Services arbias Ltd
As the State Manager Client Services, I have the privileged of leading a team of highly skilled and passionate professionals who are dedicated to supporting clients living with an acquired brain injury to achieve their goals and live their best lives.
With over 30 years’ experience in client services, I am fortunate to have had the opportunity to make a positive contribution to the community and to the lives of many through my work and advocacy.
Arbias promotes the values and ethos that resonate with me on a personal level, and I am immensely proud of the team that I lead and quality of services that we provide.
Mario Nuzzo
State Manager,
Client Services (VIC)
Thomas Due
State Manager,
Client services
(NSW)
Being a member of Senior Management, as well as convenor of the arbias Health & Safety Committee, whilst also managing facilities and fleet services, I strongly believe in ensuring staff and clients are safe. Managing the fleet and keeping vehicles in peek condition allows the continuity of community access and support to the vast client group in both states and as a result, promotes the arbias brand to the Sector. Facilities are maintained through adequate caretaking arrangements, security and scheduled maintenance ensures buildings and equipment are kept in compliant order.
I’d like to think that my 50+ years’ experience in disability and nursing enables me to be a good listener and draw on those years of experience to advise and support staff with difficult situations and challenges.
One of the drivers that motivates me to come to work each day is the dedication, passion and energy that the arbias staff demonstrate daily. With a variety of programs in Victoria and NSW that can be complex and unpredictable, the staff are unphased and just back their judgement and experience no matter what the challenge, and that blows me away; even after 14 years at arbias.
Outside of work although I always enjoyed Martial Arts at a younger age, my sporting interests have since shifted to squash and golf, both of which I find invigorating and frustrating at the same time.
Thomas Spencer
Manager, Corporate Services Facilities & OH &S
Our Team Leaders
I have been working with the NSW ITS program for quite some years, firstly as a caseworker and for the past few years as the Program Lead. Working alongside the State Manager to run this program is one of my biggest motivators in life.
Helping the team and guiding them to such great results and seeing the positive outcomes they achieve. Not only for the clients of course, but the job satisfaction this brings to our caseworkers makes my job an absolute pleasure.
Having such a tight-knit team and sharing in everyone’s success stories in Arbias makes me very proud to be part of this organisation. The way we all look after one another and the way Arbias looks after all of us gives me huge amounts of job satisfaction. I know whatever direction I turn to there is support and assistance.
In my down time away from the job, I enjoy nature, the beach and I am very passionate about my hobby Family History.
Cath Light
Program Lead arbias NSW
I enjoy my role at TAC RIPL & AC Team Manager as it provides me the opportunity to learn and grow through new challenges within my role. Whether it’s solving a problem, collaborating with a team, or finding more efficient ways to get things done, there’s always something new to engage with.
What keeps me motivated is seeing the results of my hard work, knowing that my work contributes to a larger goal and helps others is incredibly rewarding. I also value working in an environment where ideas are shared and supported.
I am Proud to work for arbias as I see the hard work we do and see the outcomes.
I am a mum of 4 children; I call this my second job and outside of work my time is spent organising kids’ day to day activities and support my children to live their best lives. I do enjoy binging on social media and entertainment platforms, listening to music and going to Bingo.
Kerrie Guy
Team Manager Accommodation Services
My role at arbias gives me a purpose in ensuring our daily operations run smoothly so that arbias can continue to sustainably support individuals living with an Acquired Brain Injury. I believe strong leadership requires human judgement, integrity, and accountability at the forefront, especially amidst Influences from Artificial Intelligence, people must always be in control over systems and processes.
In my leadership, I encourage a culture where people feel confident, capable, and supported, to take initiatives and step outside of the autopilot mentality. As a Management Accountant, I look for opportunities to improve our finances. I am responsible for ensuring that my actions in implementing processes ultimately help our teams support clients towards greater independence.
Outside of work, I have my two best friends, Pearl and Snow, my Sheepdogs to care for. My dogs ask for their cuddle time every night before bed and I don’t have time to think about numbers.
Donna Myrthe
Senior Management Accountant
I’m the Team Manager of the Intensive Specialist Support Services at Arbias, which includes Intensive Specialist Case Management, Psycho-social Recovery Coaching, and NDIS Support Coordination. I genuinely love my work, supporting staff and clients to create inclusive, empowering spaces is what motivates me daily. I’m proud to be part of an organisation that delivers truly holistic, person-centred support to people with acquired brain injuries. I’m also involved in our Diversity, Equity & Inclusion team and contribute to strategic plans for the future.
Before my career in social work, I spent two years solo travelling through India, Southeast Asia, Europe, Middle East and North Africa. I worked in Ukraine shelters in Poland and Hungary and volunteered in animal shelters across the Middle East and Northern Africa. These experiences deeply shaped my passion for social justice and led me to pursue leadership in social work to create meaningful, macro-level change from both the front line and beyond. Outside of work, I enjoy music, socialising, and quality time with loved ones.
Isabella Gatsios
Team Manager Intensive Specialist Support Services
As Office Manager at arbias, my work can involve anything from A to Z that relates to the office but for me, it’s so much more than that. The values at arbias not only align with my professional ethics but also resonate with me on a personal level. That’s what makes working here truly meaningful.
Some might say I’m the ‘mama’ of the office looking after everything to ensure things run smoothly. Supporting others, even in a behind the scenes way, gives me great satisfaction. It’s rewarding to know I’ve made someone’s day a little easier. Coming to work each day brings me joy, because no two days are the same it keeps me on my toes and constantly engaged.
I also take great pride in working for an organisation so deeply committed to the wellbeing of both its clients and its staff. The good news stories that come through every so often are absolutely heartwarming. Hearing about the remarkable progress clients make with the support of our dedicated team fills me with pride. If I can contribute in any way, shape, or form it’s incredibly fulfilling.
arbias is also a culturally diverse organisation that makes a conscious effort to acknowledge and celebrate significant cultural dates throughout the year. I truly enjoy organising these events, where we all come together to reflect and celebrate as a team.
Above all, we work collaboratively. At arbias, everyone’s efforts no matter how big or small contribute to the remarkable outcomes we achieve together.
Kathy Seriotis
Office Manager
Hi, I Lead the Community Programs services at arbias. What brought me to arbias is the fellowship in every aspect of my work, the people that support me to learn more about myself, the teams that support me in working towards opportunities to grow, and how together we help our clients see that they are not alone.
For 37 years, my parents ran a supported residential service (SRS). I had grown up with clients since I was 8 years old. Running around as a child making them laugh was the best feeling ever.
Before arbias, I worked as a manager at McDonald’s for 11 years. I wanted more in life to learn about new things and started to work with my parents at their SRS as a kitchen hand, managing and running the place of 45 residents 7 days a week. My work makes me feel fulfilled in life, in supporting and caring for others. I believe in our clients that we can support them as much as we can in their life, bring them back to the community and ensure that they are having fun. It is rewarding to see how our clients can smile again and not to feel so lonely at times. That’s what makes it special. My work is important for me as it also teaches me how to manage aspects in my personal life with family members who also face mental health challenges.
In my spare time, I love music, singing, soccer Melbourne victory, footy (Essendon), going out in nature, beaches and any opportunity to see the beauty out in the world.
Nelly Lay
Senior Team Leader - Community Programs
Leadership is an action, not a position. That’s why I strongly believe that being with your team and doing the work they do is very important to be a part of a team.
My role at arbias is Team Manager for NDIS Core Support and I love everything about my role. I enjoy working with staff that see clients on a daily basis and face the real deal in person, and guiding them to support to do so. I have been with arbias for 8 years and to see staff and clients progress is very important for me. arbias is important for me as it’s my first job in the industry. It has taught me everything I now know and I am willing to learn more. I am pleased to be working with an organisation that is caring for both staff and clients, that values their staff and nothing is impossible at arbias. I really value my role as having bigger responsibilities keeps me on the go. Yet catching up with a client for a cup of coffee is always great too.
Lastly, I love baking and bringing my baked goods to the office. I also love going on walks and spending quality time with my family!
Oj Ozge Yuksel
Team Manager - Core Supports
arbias into the Future
arbias Ltd is a values driven organisation dedicated to meaningful community engagement and collaboration in developing and delivering services for individuals with Acquired Brain Injury (ABI) and complex support needs. This includes those experiencing co-occurring challenges such as substance use, mental health conditions, physical disabilities, involvement in the criminal justice system, and homelessness.
Our work is guided by a set of core principles:
Putting our clients front and centre, supporting them to lead and shape their own lives
Building strong, strategic partnerships because we know we can’t do it alone
Growing skills, confidence, and clarity of role for our staff and partners
Leading with consistency and transparency across all levels of the organisation
Embracing bold ideas because even one meaningful result can make every effort worthwhile
Fostering a culture where mistakes are part of learning and growth
This approach is central to our vision:
“Enabling our people and our partners to achieve their very best.”
Our People
We take pride in what we do and the care we bring to every person we support. Hear from our clients on how we try to make a difference.
