Counselling
Acquired brain injury &
high complex needs specialist services provider
What are Counselling Services?
Counselling is a therapeutic support service that assists people to better understand, manage, and cope with emotional, psychological, behavioural, and life challenges. Counselling provides a safe, confidential, and person-centred space to explore experiences, develop coping strategies, improve wellbeing, strengthen relationships, and support recovery and independence.
Counselling can support individuals experiencing:
- Acquired Brain Injury (ABI)
- Neurological conditions
- Mental health challenges
- Alcohol and Other Drug (AOD) concerns
- Trauma
- Grief and loss
- Adjustment difficulties
- Emotional regulation challenges
- Relationship and family stressors
- Identity and life transition issues
Counselling at arbias
arbias Counselling Services provide specialised, trauma-informed therapeutic support for people living with acquired brain injuries, neurological conditions, complex mental health presentations, and psychosocial challenges.
Our counselling approach is uniquely tailored to the cognitive, emotional, behavioural, and psychosocial impacts associated with ABI and neurological conditions. We understand that traditional counselling approaches may not always meet the needs of people experiencing memory difficulties, emotional dysregulation, fatigue, communication changes, executive functioning challenges, trauma histories, or co-occurring substance use concerns.
arbias clinicians integrate disability-informed practice, neurorehabilitation understanding, psychosocial recovery principles, and person-centred therapeutic approaches to deliver accessible, practical, and meaningful counselling supports that promote independence, wellbeing, recovery, and community participation.
How can we help
Emotional regulation support
Supports participants to identify emotions, manage overwhelming feelings, and develop practical coping strategies for daily emotional challenges.
Adjustment to disability or diagnosis
Assists individuals adjusting to life changes following ABI, neurological diagnosis, trauma, disability, or altered independence and identity.
Grief & loss counselling
Provides therapeutic support around bereavement, loss of identity, relationship breakdowns, functional changes, and significant life transitions experienced after injury.
Relationship & family support
Supports communication, interpersonal relationships, boundaries, conflict resolution, and rebuilding family or social connections impacted by disability or trauma.
Alcohol and other drug support
Supports participants experiencing substance use concerns through harm minimisation, emotional exploration, relapse prevention, and recovery-focused counselling approaches.
Anxiety & depression management
Assists participants to understand triggers, improve coping mechanisms, reduce distress, and build emotional resilience and confidence.
Trauma-informed therapeutic support
Provides safe therapeutic interventions for participants experiencing trauma, complex life experiences, emotional distress, or adverse childhood experiences.
Capacity building & confidence
Builds participant confidence, self-advocacy, emotional insight, decision-making skills, and independence across personal and community environments.
Our Approach
ABI & Neurological Specialisation
Our clinicians understand cognitive fatigue, executive functioning challenges, memory impacts, behavioural changes, and communication difficulties associated with ABI.
Trauma-Informed practice
Our services prioritise emotional safety, choice, collaboration, empowerment, and understanding of trauma impacts on behaviour, wellbeing, and recovery.
Flexible & individualised supports
Counselling sessions are tailored to participant communication styles, cognitive capacity, goals, emotional needs, and preferred therapeutic approaches.
Holistic & person-centred care
We consider emotional wellbeing alongside physical health, relationships, culture, environment, community participation, and broader psychosocial needs.
Collaborative multidisciplinary practice
Counsellors work collaboratively with families, support coordinators, allied health professionals, case managers, and broader care teams when appropriate.
Recovery-oriented framework
Supports focus on strengths, hope, empowerment, independence, and helping participants achieve meaningful personal and recovery goals.
step by step guide on
How to Get Support
Step 1
Referral
Referrals can be made by participants, families, support coordinators, hospitals, allied health professionals, case managers, or external agencies. Referrals or enquiries can be made via phone, email, and from our contact us or make a referral page.
Step 2
Accessing the service
Participants may be eligible if you have an ABI, neurological condition, psychosocial disability, mental health challenges, or counselling-related goals. Services may be accessed through NDIS Capacity Building funding, fee-for-service arrangements, or other approved funding pathways.
Step 3
We'll get in touch
Once we receive your inquiry, we'll review the details and reach out to discuss your needs, goals, and how we can assist you.
Step 4
Intake and documentation
We will request our completed referral form which will be sent out to you after we get in touch with you. We might also request medical and allied health reports along with risk considerations, consent forms, and participant goals.
Step 5
Service commencement
Participants will be matched with an appropriate clinician and begin collaborative counselling sessions aligned to individual goals and support needs.
Our People
We take pride in what we do and the care we bring to every person we support. Hear from our clients on how we try to make a difference.
Need Capacity Updates?
Sign up to our newsletter for capacity updates, training, service improvements etc.
Feedback & Complaints
We uphold the highest standards through regular audits and strict compliance with industry regulations. If you have any concerns or feedback, please reach out we’re committed to listening, improving, and ensuring the best possible support.
Frequently Asked Questions
Please find answers to some of the most common questions. If you still need help, we’re just a message away.
Yes, counselling can complement support coordination, occupational therapy, case management, behavioural support, and other allied health services.
Yes, telehealth counselling may be available where appropriate, increasing accessibility for participants across regional or remote locations.
No, you do not require a formal diagnosis if counselling supports align with identified goals, wellbeing needs, or funded supports.
Family involvement may occur where appropriate and consented to, supporting communication, education, and broader therapeutic outcomes for participants.