NDIS Support Coordination
Acquired brain injury &
high complex needs specialist services provider
What is Support Coordination?
National Disability Insurance Scheme (NDIS) Support coordination is a service designed to help you understand and make the most of your NDIS plan. It connects you with the right support to effectively implement and manage your plan while working toward your personal goals.
If your NDIS plan includes funding for Support Coordination, this service will assist you in:
- Understanding the funding in your plan, such as Core Supports, Capacity Building Supports, and Capital Supports, and how to use these categories effectively.
- Connecting with the right service providers and community supports that align with your needs and goals.
- Building the confidence and skills needed to independently coordinate your supports in the future.
Support coordination is about empowering you to make informed decisions, navigate the NDIS system, and maximize the outcomes of your plan
Support Coordination at arbias
arbias provides NDIS Support Coordination for participants with Level 2 Support Coordination funding in their NDIS plan. This service focuses on helping participants build capacity, connect with the right supports, and navigate their plans effectively.
With over 30 years of experience, arbias specialises in supporting individuals with acquired brain injury (ABI). Acquired brain injuries (ABI) often go hand in hand with other disabilities and comorbidities, which is why our Support Coordinators are equipped to address a wide range of support needs. Whether your challenges are directly related to ABI or involve other complexities, we are here to help.
As a registered NDIS provider, we ensure high levels of contact between participants and their coordinators, keeping them supported, involved, and at the centre of every decision about their funding and support. In times of need, we go above and beyond to arrange face-to-face meetings, ensuring participants receive the guidance and connection that best supports their journey.
We are committed to empowering participants, strengthening support networks, and ensuring that every NDIS plan is used effectively to achieve meaningful outcomes. If you’re unsure about how we can assist, feel free to contact us to discuss your specific needs.
How can we Help
Understanding your NDIS plan:
We help you interpret your plan, including funding categories and how to use them effectively.
Connecting with support:
We assist in identifying and linking you to the right service providers and community supports that align with your goals.
Managing service agreements:
We guide you through creating and managing service agreements with providers.
Monitoring your funding:
We track the allocation and use of your NDIS funding to ensure it aligns with your goals and remains within budget.
Crisis management:
We provide support in resolving any challenges or crises that may arise during your NDIS journey.
Building capacity:
We work with you to develop skills for managing your plan and support independently in the future.
Coordinating services:
We ensure all your support workers are working together seamlessly to achieve your goals.
Regular progress reviews:
We help review your progress and prepare for NDIS plan reviews to keep your support aligned with your changing needs.
Our Approach
Tailored support plans
We design support plans that reflect each participant’s unique goals, challenges, and aspirations, ensuring services are personalised and effective.
Clear reporting and monitoring
Progress is tracked through detailed reports and regular updates, ensuring NDIS funding is used effectively and participants are prepared for plan reviews.
Holistic coordination
Every aspect of a participant’s life health, daily activities, relationships, and long-term goals is considered to create a well-rounded and sustainable plan.
Resourceful support
By leveraging tools, technology, and community networks, we ensure participants have access to every resource that can enhance their NDIS journey
Proactive problem-solving
Challenges are addressed with a forward-thinking approach, ensuring practical solutions for even the most complex situations.
Building independence
A key focus is on empowering participants to develop skills and confidence, enabling them to manage their supports independently over time.
Empathy and respect
Every participant’s journey is valued, with a compassionate and respectful approach that ensures trust and understanding.
Collaboration with stakeholders
Strong partnerships with families, service providers, and allied health professionals ensure support is coordinated and aligned with shared goals.
step by step guide on
How to get support
Step 1
Contact Us
Referrals or inquiries can be made via phone, email, or through our intake process. This is the first step to inform us about your situation and start the conversation.
Step 2
We’ll get in touch
Once we receive your inquiry, we’ll review the details and reach out to discuss your needs, goals, and how we can assist you.
Step 3
Discuss your needs in detail
We’ll arrange a comprehensive discussion to understand your support requirements and the services you’re looking for.
Step 4
Complete documentation
After discussing your needs, we’ll guide you through completing the required paperwork, such as service agreements, consent forms, and risk assessments.
Step 5
Start Your support journey
Once everything is in place, a dedicated Support Coordinator will be assigned to you. They’ll assist with service bookings and begin working with you to implement your NDIS plan effectively
Our People
We take pride in what we do and the care we bring to every person we support. Hear from our clients on how we try to make a difference.
David
Support Coordination client with arbias
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Feedback & Complaints
We uphold the highest standards through regular audits and strict compliance with industry regulations. If you have any concerns or feedback, please reach out we’re committed to listening, improving, and ensuring the best possible support.
Frequently Asked Questions
Please find answers to some of the most common questions. If you still need help, we’re just a message away.
Support Coordination helps you understand your NDIS plan, find the right services, and build the confidence to manage your supports. At arbias, we work alongside you to make sure your plan works for your life not the other way around.
Support Coordination is usually included for people with more complex needs or those who need help bringing multiple supports together. If you’re unsure, you can check your plan or speak to your NDIS planner or Local Area Coordinator.
It’s your choice. You can pick someone who listens, understands your goals, and respects how you want to live. arbias Support Coordinators take the time to get to know you not just your plan.
Yes. You’re always in control. If something doesn’t feel right, you can switch providers anytime. At arbias, we want you to feel supported not stuck.